I dont know if anyone sometimes experience this too - maybe not? But sometimes aspects of our lives gets too stressed up or things get so bottled up with no avenues to pour out so u just keep continuing to bottle it. And we end up spilling them out on service folks.
I believe I dont go all unreasonable but I admit I seriously have high expectations. 少一点点都不可以。its like I feel more exasperated than anything. Like wth is wrong with these people?
But while I dont think im unreasonable, sometimes I think im too hard on them. Like I wonder am I really too demanding or expecting too much? - especially the part abt initiative.
Yet sometimes, crazy as it may sound, it usually is when some big rock is in me and while I am trying to maintain composure n sanity, when service goes haywire, I go haywire too.
Which sometimes when my own customer goes haywire on me, im tempted to ask... " are u alright? Is there something bothering u that u may want to speak about? "
I don't mean its justified to vent my anger or stress on another person. But sometimes ineffective or inefficient services just provides an avenue to unwind n rant. It probably is a feeling of ' at least this is something that I can voice out'! And u dont need to keep ur woes/anger/disappointment abt this inside.